Play Smart.
Gamble Responsibly.

• Gambling with money set aside for essential expenses such as rent, food, or bills — or borrowing money to fund gambling sessions.
• Feeling the need to bet increasingly larger amounts to achieve the same level of excitement or satisfaction.
• Repeatedly trying to "chase" losses by placing further bets immediately after a losing session, hoping to win back what was lost.
• Feeling restless, irritable, or anxious when trying to cut back or stop gambling — similar to withdrawal symptoms.
• Concealing gambling activity from family members, friends, or colleagues, or lying about the amount of time or money spent gambling.
• Gambling interfering with work, study, family responsibilities, or personal relationships in a negative way.
• Relying on gambling as a primary way to cope with stress, anxiety, loneliness, depression, or other emotional difficulties.
• Spending an excessive amount of time thinking about gambling — planning the next session, reliving past wins, or calculating potential outcomes.

Our Platform-Wide Commitments

jeetbe takes responsible gaming seriously as a core part of how the platform is designed and operated — not as an afterthought. The following commitments apply across all games, sports betting markets, and player accounts on jeetbe.app:

• Mandatory age verification for all new registrations. Players must be 21 years or older. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.
• Proactive monitoring of betting patterns to identify players who may be exhibiting signs of problem gambling. Where such patterns are detected, jeetbe may reach out directly to offer support tools.
• No incentivisation of at-risk behaviour. Players who have used cooling-off, loss limits, or self-exclusion tools will not receive promotional offers designed to encourage them to increase their gambling activity.
• Transparent account history. Every player can access a full record of their deposits, withdrawals, bets placed, and outcomes at any time through the Account section. Full transparency is fundamental to informed gambling decisions.
• 24/7 support access. Our responsible gaming support team is available around the clock at [email protected] to assist any player who has concerns about their gambling activity.
• No credit facilities. jeetbe does not extend credit to players. You may only bet with funds that have been successfully deposited into your jeetbe account. This protects players from accumulating debt through gambling.

Protecting Underage Players

jeetbe operates a zero-tolerance policy toward underage gambling. In addition to our own age verification procedures, we encourage parents and guardians across Bangladesh to take the following steps to prevent minors from accessing online gambling platforms:

• Use parental control software to restrict access to gambling-related websites on shared devices and home networks.
• Keep login credentials for online accounts private and do not share devices with children without appropriate supervision.
• Speak openly with teenagers about the risks of gambling, including the possibility of financial loss and the addictive potential of gambling products.
• If you suspect a minor has created an account on jeetbe, contact us immediately at [email protected] and we will take immediate action.

Getting Help — You Are Not Alone

If you feel that gambling is negatively affecting your life or the lives of people around you, please do not hesitate to reach out. Acknowledging the problem is the most important and courageous step you can take.

The jeetbe support team is available 24 hours a day, 7 days a week — including weekends and public holidays such as Eid, Pohela Boishakh, Victory Day, and Independence Day — to help you access responsible gaming tools, initiate a cooling-off or self-exclusion, or simply talk through your options.

To get help, contact us at [email protected] with the subject line "Responsible Gaming Help". We respond within one business day for standard queries and within a few hours for urgent self-exclusion requests. All communications are handled with full confidentiality.

Tips for Healthy Gambling Habits

Most players enjoy jeetbe's games responsibly as a form of entertainment. Here are some straightforward guidelines to help you keep gambling enjoyable and within healthy boundaries:

• Set a budget before you play and stick to it. Treat gambling costs as you would the cost of any other leisure activity — a cinema ticket, a meal out, a cricket match ticket.
• Only gamble with disposable income. Never use money allocated for rent, food, education, utilities, or other essential expenses.
• Set a time limit for each session. Decide in advance how long you will play, and use jeetbe's session timer tool to enforce it.
• Accept that losses are part of the game. Every game at jeetbe has a house edge. Over the long run, the house wins more than it loses. There is no reliable strategy that guarantees profit.
• Do not gamble when emotionally compromised. Avoid playing when you are stressed, angry, upset, fatigued, or under the influence of alcohol or substances, as these states impair judgment.
• Balance gambling with other activities. Gambling should be one part of a varied and balanced lifestyle — not a primary hobby or daily routine.
• Take regular breaks. Step away from the screen periodically during a session. Stretch, hydrate, and return with a clear head.
• Never chase losses. If you have reached your budget for the day, stop. Chasing losses is one of the most common pathways to problem gambling.